Element incident

Outage and disruption for several hosts in Frankfurt and Stockholm regions

Minor Resolved View vendor source →

Element experienced a minor incident on August 17, 2023 affecting Frankfurt hosts and Stockholm hosts, lasting 2h 2m. The incident has been resolved; the full update timeline is below.

Started
Aug 17, 2023, 11:47 AM UTC
Resolved
Aug 17, 2023, 01:50 PM UTC
Duration
2h 2m
Detected by Pingoru
Aug 17, 2023, 11:47 AM UTC

Affected components

Frankfurt hostsStockholm hosts

Update timeline

  1. identified Aug 17, 2023, 11:47 AM UTC

    Some hosts are unavailable and some with partial functionality in Frankfurt and Stockholm regions due to infrastructure issues. We're working on a fix.

  2. identified Aug 17, 2023, 12:55 PM UTC

    Hosts in Stockholm are operating normally. We're still working on restoring some hosts in Frankfurt region.

  3. monitoring Aug 17, 2023, 01:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 17, 2023, 01:50 PM UTC

    This incident has been resolved.