Element incident

Degraded performance for several hosts across all regions

Minor Resolved View vendor source →

Element experienced a minor incident on August 31, 2023 affecting London hosts and Element One and 1 more component, lasting 2h 3m. The incident has been resolved; the full update timeline is below.

Started
Aug 31, 2023, 07:15 PM UTC
Resolved
Aug 31, 2023, 09:19 PM UTC
Duration
2h 3m
Detected by Pingoru
Aug 31, 2023, 07:15 PM UTC

Affected components

London hostsElement OneFrankfurt hostsOhio hostsStockholm hosts

Update timeline

  1. investigating Aug 31, 2023, 07:15 PM UTC

    We are currently investigating this issue.

  2. identified Aug 31, 2023, 07:50 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 31, 2023, 08:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 31, 2023, 09:19 PM UTC

    This incident has been resolved.