Element experienced a major incident on May 8, 2024 affecting Customer portal, lasting 51m. The incident has been resolved; the full update timeline is below.
Affected components
Customer portal
Update timeline
- investigating May 08, 2024, 06:38 AM UTC
Currently EMS cloud hosts cannot be created or reconfigured. We are investigating. Actual existing deployments are not affected in any way.
- resolved May 08, 2024, 07:29 AM UTC
This incident has been resolved.