Electric incident

SMS MFA Degraded Functionality

Notice Resolved View vendor source →

Electric experienced a notice incident on June 9, 2025, lasting 2h 11m. The incident has been resolved; the full update timeline is below.

Started
Jun 09, 2025, 04:26 PM UTC
Resolved
Jun 09, 2025, 06:38 PM UTC
Duration
2h 11m
Detected by Pingoru
Jun 09, 2025, 04:26 PM UTC

Update timeline

  1. identified Jun 09, 2025, 04:26 PM UTC

    Users relying on SMS for MFA might not receive their OTP messages. Users relying on authenticator apps such as Google Authenticator are not affected.

  2. resolved Jun 09, 2025, 06:38 PM UTC

    This incident has been resolved.