Electric Outage History

Electric had 6 outages in the last 2 years totaling 121h 16m of downtime — averaging 0.2 incidents per month.

There were 6 Electric outages since November 18, 2025 totaling 121h 16m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.electric.ai

Minor September 18, 2026

Employee synchronization with certain HR systems

Detected by Pingoru: Sep 18, 2026, 04:01 PM UTC
Resolved: Sep 18, 2026, 04:48 PM UTC
Duration: 46m

Timeline · 3 updates

identified Sep 18, 2026, 04:01 PM UTC

Due to an upstream issue, certain HR systems may experience degraded performance with Employee synchronization. A root cause has been identified and remediation of the issue is actively underway.
monitoring Sep 18, 2026, 04:21 PM UTC

A fix for this is in the process of being deployed and we will continue to monitor.
resolved Sep 18, 2026, 04:48 PM UTC

This incident has been resolved.

Read the full incident report →

Notice July 20, 2026

Captchas Nonfunctional

Detected by Pingoru: Jul 20, 2026, 07:55 PM UTC
Resolved: Jul 20, 2026, 09:07 PM UTC
Duration: 1h 11m

Timeline · 3 updates

identified Jul 20, 2026, 07:55 PM UTC

Captchas are currently not functioning as expected within the application. The issue's root cause has been identified and remediation steps are being taken presently.
monitoring Jul 20, 2026, 08:55 PM UTC

A fix for the issue has been implemented and is being deployed.
resolved Jul 20, 2026, 09:07 PM UTC

This incident has been resolved.

Read the full incident report →

Minor June 25, 2026

Apple Product Availability

Detected by Pingoru: Jun 25, 2026, 03:51 PM UTC
Resolved: Jun 29, 2026, 01:27 PM UTC
Duration: 3d 21h

Affected: Hardware Procurement

Timeline · 2 updates

identified Jun 25, 2026, 03:51 PM UTC

Apple products are temporarily unavailable in the hardware store. We're working with Apple to resolve this - please check back soon.
resolved Jun 29, 2026, 01:27 PM UTC

Most popular options are once again available in our Storefront, and we are working with both Apple and our fulfillment partners to ensure the full lineup is restored shortly.

Read the full incident report →

Major May 19, 2026

Gigawatt Not Responding to New Requests

Detected by Pingoru: May 19, 2026, 08:32 PM UTC
Resolved: May 19, 2026, 08:35 PM UTC
Duration: 2m

Affected: AI-Powered Support

Timeline · 2 updates

investigating May 19, 2026, 08:32 PM UTC

We are investigating an issue where responses from Gigawatt are not being returned to users.
resolved May 19, 2026, 08:35 PM UTC

This incident has been resolved.

Read the full incident report →

Critical April 27, 2026

Warehouse Outage

Detected by Pingoru: Apr 27, 2026, 09:35 PM UTC
Resolved: Apr 28, 2026, 09:57 PM UTC
Duration: 1d

Affected: Hardware WarehousingHardware Warehousing

Timeline · 3 updates

monitoring Apr 27, 2026, 09:35 PM UTC

Our warehouse is currently experiencing an outage that is preventing both the intake of inbound devices and outbound shipments. We are monitoring the situation closely and will provide updates as we have them.
monitoring Apr 28, 2026, 01:38 PM UTC

We are continuing to monitor for any further issues.
resolved Apr 28, 2026, 09:57 PM UTC

This incident has been resolved.

Read the full incident report →

Notice November 18, 2025

Degraded Performance of Certain Ancillary Systems

Detected by Pingoru: Nov 18, 2025, 01:25 PM UTC
Resolved: Nov 18, 2025, 02:44 PM UTC
Duration: 1h 18m

Timeline · 3 updates

monitoring Nov 18, 2025, 01:25 PM UTC

Due to a Cloudflare outage, certain ancillary features may exhibit degraded performance.
monitoring Nov 18, 2025, 02:13 PM UTC

Due to a Cloudflare outage, certain ancillary features may exhibit degraded performance. We are continuing to monitor the situation.
resolved Nov 18, 2025, 02:44 PM UTC

This incident has been resolved.

Read the full incident report →