Elastic Path incident

Files Service Degradation

Minor Resolved View vendor source →

Elastic Path experienced a minor incident on March 4, 2022 affecting US Admin API and EU Shopper/Storefront API, lasting 22m. The incident has been resolved; the full update timeline is below.

Started
Mar 04, 2022, 05:49 PM UTC
Resolved
Mar 04, 2022, 06:11 PM UTC
Duration
22m
Detected by Pingoru
Mar 04, 2022, 05:49 PM UTC

Affected components

US Admin APIEU Shopper/Storefront API

Update timeline

  1. investigating Mar 04, 2022, 05:49 PM UTC

    The Files Service experienced degraded performance on both the EU and US environments. This has caused some files to display an incorrect link.

  2. resolved Mar 04, 2022, 06:11 PM UTC

    This incident has been resolved.