Elastic Path Outage History
Elastic Path is up right nowPingoru has recorded 50 incidents for Elastic Path: 4 in the last 12 months and 2 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 1 | 24 of 744 (3%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 1 | 0 of 720 (0%) |
| October 2026 | 1 | 0 of 744 (0%) |
| November 2026 | 0 | 0 of 166 (0%) |
Incidents, newest first
Notice October 1, 2026 Degraded Performance — Commerce Manager 5m
Started Oct 01, 2026, 12:50 PM UTC· resolved Oct 01, 2026, 12:55 PM UTC
- resolved Oct 01, 2026, 12:50 PM UTC
Between 12:50 and 12:55 UTC, Commerce Manager experienced degraded performance and users may not have been able unable to access Commerce Manager during this time. We have identified the root cause and the issue has now been fixed. Commerce Manager is currently fully operational.
Minor September 21, 2026 Degraded Performance — US Elevated Errors 4m
Started Sep 21, 2026, 11:45 AM UTC· resolved Sep 21, 2026, 11:49 AM UTC
- resolved Sep 21, 2026, 11:45 AM UTC
Between 11:45 and 11:49 UTC, a proportion of requests to the API in the US Region experienced elevated error rates. The affected requests in flight during this window either timed out or returned 5xx responses. The EU region was not affected.
Minor May 4, 2026 Degraded Performance Publications - US only 23h 32m US Webhooks
Started May 04, 2026, 04:22 PM UTC· resolved May 05, 2026, 03:54 PM UTC
- investigating May 04, 2026, 04:22 PM UTC
We are currently investigating this issue.
- monitoring May 05, 2026, 01:20 PM UTC
A fix has been implemented and publications should now work normally. We are monitoring the results.
- resolved May 05, 2026, 03:54 PM UTC
This incident has been resolved.
Minor March 19, 2026 Degraded performance - Elevated Errors 14m US Admin API, EU Admin API
Started Mar 19, 2026, 04:42 PM UTC· resolved Mar 19, 2026, 04:56 PM UTC
- monitoring Mar 19, 2026, 04:42 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 19, 2026, 04:56 PM UTC
The incident has been resolved.
Minor September 26, 2025 Elevated errors in the US region 7h 18m US Admin API, US Shopper/Storefront API, US Commerce Manager, US Webhooks
Started Sep 26, 2025, 05:02 PM UTC· resolved Sep 27, 2025, 12:21 AM UTC
- investigating Sep 26, 2025, 05:02 PM UTC
We are currently experiencing elevated errors in the US region Our engineers are currently investigating.
- identified Sep 26, 2025, 05:24 PM UTC
The issue has been identified and our engineering team has implemented a temporary fix
- resolved Sep 27, 2025, 12:21 AM UTC
This incident has been resolved.
Notice August 11, 2025 Catalog View - US Datastore Outage –
Started Aug 11, 2025, 10:00 AM UTC· resolved Aug 11, 2025, 10:00 AM UTC
- resolved Aug 11, 2025, 10:00 AM UTC
A 3rd party vendor caused a 7.5 minute outage on Catalog View
Minor July 29, 2025 Degraded Performance Webhooks 52m EU Webhooks
Started Jul 29, 2025, 10:05 PM UTC· resolved Jul 29, 2025, 10:57 PM UTC
- investigating Jul 29, 2025, 10:05 PM UTC
We are currently investigating this issue.
- resolved Jul 29, 2025, 10:57 PM UTC
The issue has been resolved. No customer Impact after review
Notice July 29, 2025 Degraded Performance Files 6h 17m
Started Jul 29, 2025, 05:30 PM UTC· resolved Jul 29, 2025, 11:48 PM UTC
- investigating Jul 29, 2025, 05:30 PM UTC
We are currently investigating this issue. This is only in the EU Region
- resolved Jul 29, 2025, 11:48 PM UTC
This incident has been resolved.
Notice January 28, 2025 Increased API Response Times in NA Region 14m
Started Jan 28, 2025, 02:54 PM UTC· resolved Jan 28, 2025, 03:08 PM UTC
- investigating Jan 28, 2025, 02:54 PM UTC
We are currently investigating this issue.
- resolved Jan 28, 2025, 03:08 PM UTC
This incident has been resolved.