Elastic Path experienced a critical incident on August 18, 2022 affecting US Admin API and US Commerce Manager and 1 more component, lasting 1h 32m. The incident has been resolved; the full update timeline is below.
Affected components
US Admin APIUS Commerce ManagerUS Webhooks
Update timeline
- investigating Aug 18, 2022, 03:48 PM UTC
Major Outage - Elastic Path US API environment We are currently investigating an issue affecting the Elastic Path US API environment.
- identified Aug 18, 2022, 04:18 PM UTC
Major Outage - Elastic Path US API environment The issue has been identified and a fix is being implemented.
- identified Aug 18, 2022, 04:55 PM UTC
Major Outage - Elastic Path US API environment We are continuing to work on a fix for this issue.
- monitoring Aug 18, 2022, 05:11 PM UTC
Major Outage - Elastic Path US API environment A fix has been implemented and we are monitoring the results.
- resolved Aug 18, 2022, 05:20 PM UTC
This incident has been resolved.