Elastic Path incident

Intermittent 5xx errors for some customers in the San Jose area

Major Resolved View vendor source →

Elastic Path experienced a major incident on May 1, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 01, 2023, 11:15 PM UTC
Resolved
May 01, 2023, 06:00 PM UTC
Duration
—
Detected by Pingoru
May 01, 2023, 11:15 PM UTC

Update timeline

  1. resolved May 01, 2023, 11:15 PM UTC

    Some customers in the San Jose area may have experienced intermittent 5xx errors between 11:22 UTC and 18:08 UTC. Our Content Delivery Network (CDN) provider, Fastly, reported some elevated errors in their system which caused the issue, see https://www.fastlystatus.com/incident/375837. The issue has now been resolved.