Elastic Path incident

Catalog Publishing Degradation

Minor Resolved View vendor source →

Elastic Path experienced a minor incident on May 5, 2023 affecting US Admin API, lasting 10h 6m. The incident has been resolved; the full update timeline is below.

Started
May 05, 2023, 08:29 AM UTC
Resolved
May 05, 2023, 06:36 PM UTC
Duration
10h 6m
Detected by Pingoru
May 05, 2023, 08:29 AM UTC

Affected components

US Admin API

Update timeline

  1. investigating May 05, 2023, 08:29 AM UTC

    We are currently investigation an issue relating to Catalog publishing. At the moment, all catalog publishes in the US region are stuck in pending state.

  2. investigating May 05, 2023, 09:10 AM UTC

    We are continuing to investigate this issue.

  3. monitoring May 05, 2023, 09:37 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. identified May 05, 2023, 09:37 AM UTC

    The issue has been identified and a fix is being implemented.

  5. resolved May 05, 2023, 06:36 PM UTC

    This incident has now been resolved.