Elastic Path incident

Degraded Performance - Catalog publishing in EU region stuck in pending state

Minor Resolved View vendor source →

Elastic Path experienced a minor incident on May 18, 2023 affecting EU Admin API, lasting 6h 49m. The incident has been resolved; the full update timeline is below.

Started
May 18, 2023, 09:41 AM UTC
Resolved
May 18, 2023, 04:30 PM UTC
Duration
6h 49m
Detected by Pingoru
May 18, 2023, 09:41 AM UTC

Affected components

EU Admin API

Update timeline

  1. investigating May 18, 2023, 09:41 AM UTC

    We are currently investigation an issue relating to Catalog publishing. At the moment, all catalog publishes in the EU region are stuck in pending state.

  2. monitoring May 18, 2023, 09:57 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 18, 2023, 04:30 PM UTC

    This incident has been resolved.