Elastic Path experienced a minor incident on June 20, 2023 affecting US Admin API and US Shopper/Storefront API, lasting 8d 5h. The incident has been resolved; the full update timeline is below.
Affected components
US Admin APIUS Shopper/Storefront API
Update timeline
- investigating Jun 20, 2023, 01:48 PM UTC
We are investigating some elevated 503 errors in the US region. Other regions are not impacted.
- investigating Jun 20, 2023, 01:53 PM UTC
We are continuing to investigate this issue.
- monitoring Jun 20, 2023, 05:04 PM UTC
A fix has been applied and we are monitoring the situation.
- monitoring Jun 21, 2023, 05:37 PM UTC
We are seeing fewer 503s now, and we are making some additional changes and continue to monitor the situation.
- monitoring Jun 22, 2023, 09:09 PM UTC
We are still seeing intermittent 503s on the platform, for short durations of 1 - 2 mins, and we are continuing to monitor the situation.
- resolved Jun 28, 2023, 07:34 PM UTC
This incident has been resolved.