Elastic Path incident

Elevated 5xx errors

Notice Resolved View vendor source →

Elastic Path experienced a notice incident on July 1, 2023 affecting US Admin API and US Shopper/Storefront API, lasting 4d 12h. The incident has been resolved; the full update timeline is below.

Started
Jul 01, 2023, 03:04 AM UTC
Resolved
Jul 05, 2023, 03:32 PM UTC
Duration
4d 12h
Detected by Pingoru
Jul 01, 2023, 03:04 AM UTC

Affected components

US Admin APIUS Shopper/Storefront API

Update timeline

  1. investigating Jul 01, 2023, 03:04 AM UTC

    We are investigating some elevated 503 errors in the US region for a limited time period and we are monitoring the situation.

  2. monitoring Jul 04, 2023, 08:32 PM UTC

    A fix has been implemented and we are monitoring the results

  3. resolved Jul 05, 2023, 03:32 PM UTC

    This incident has been resolved.