Elastic Path incident

Elevated Errors in Inventory Service

Minor Resolved View vendor source →

Elastic Path experienced a minor incident on July 12, 2023 affecting US Webhooks, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Jul 12, 2023, 08:44 PM UTC
Resolved
Jul 13, 2023, 09:39 PM UTC
Duration
1d
Detected by Pingoru
Jul 12, 2023, 08:44 PM UTC

Affected components

US Webhooks

Update timeline

  1. investigating Jul 12, 2023, 08:44 PM UTC

    We are currently investigating some performance issues with our Inventory Service. Customers may see degraded performance if consuming inventory events

  2. investigating Jul 12, 2023, 08:56 PM UTC

    We are continuing to investigate this issue.

  3. identified Jul 13, 2023, 02:37 PM UTC

    The issue has been identified and our engineering team is implementing a fix.

  4. monitoring Jul 13, 2023, 05:01 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jul 13, 2023, 09:39 PM UTC

    This incident has been resolved.