Elastic Path experienced a minor incident on July 16, 2023 affecting US Shopper/Storefront API, lasting 1h 5m. The incident has been resolved; the full update timeline is below.
Affected components
US Shopper/Storefront API
Update timeline
- investigating Jul 16, 2023, 10:49 PM UTC
We are currently experiencing elevated errors in the US Region relating to the orders endpoint. Our engineers are currently investigating.
- resolved Jul 16, 2023, 11:54 PM UTC
The issue is affecting one store in the US region. All other stores in the US region are unaffected by this issue. We are working with this store to resolve this issue.