Elastic Path experienced a minor incident on July 25, 2023 affecting EU Shopper/Storefront API, lasting 43m. The incident has been resolved; the full update timeline is below.
Affected components
EU Shopper/Storefront API
Update timeline
- investigating Jul 25, 2023, 09:39 AM UTC
We are currently investigating an issue regarding increased timeout errors in the EU Region. We will update this page with more updates as they arise. We believe that this is due to an issue with our provider CDN provider. For any further queries or concerns please create a ticket through our Support Portal.
- monitoring Jul 25, 2023, 10:09 AM UTC
Our CDN provider have now released a fix for this issue. Will continue to monitor the situation.
- resolved Jul 25, 2023, 10:23 AM UTC
This incident has been resolved.