Elastic Path incident

Elevated errors

Major Resolved View vendor source →

Elastic Path experienced a major incident on July 28, 2023 affecting US Shopper/Storefront API, lasting 2h 53m. The incident has been resolved; the full update timeline is below.

Started
Jul 28, 2023, 08:52 PM UTC
Resolved
Jul 28, 2023, 11:46 PM UTC
Duration
2h 53m
Detected by Pingoru
Jul 28, 2023, 08:52 PM UTC

Affected components

US Shopper/Storefront API

Update timeline

  1. investigating Jul 28, 2023, 08:52 PM UTC

    We are experiencing elevated errors in the US region Our engineers are currently investigating.

  2. monitoring Jul 28, 2023, 09:21 PM UTC

    A fix has implemented and we are monitoring the situation.

  3. resolved Jul 28, 2023, 11:46 PM UTC

    The issue has been resolved