Elastic Path incident

Elevated errors in US Region

Minor Resolved View vendor source →

Elastic Path experienced a minor incident on August 25, 2023 affecting US Admin API and US Shopper/Storefront API, lasting 21h 17m. The incident has been resolved; the full update timeline is below.

Started
Aug 25, 2023, 12:43 AM UTC
Resolved
Aug 25, 2023, 10:01 PM UTC
Duration
21h 17m
Detected by Pingoru
Aug 25, 2023, 12:43 AM UTC

Affected components

US Admin APIUS Shopper/Storefront API

Update timeline

  1. monitoring Aug 25, 2023, 12:43 AM UTC

    There had been an increase of errors occurring with some of our APIs from 00:02 till 00:11 (UTC), a fix has been implemented and we are monitoring the situation

  2. resolved Aug 25, 2023, 10:01 PM UTC

    This incident has been resolved.