Elastic Path experienced a major incident on March 25, 2024 affecting US Admin API and US Shopper/Storefront API, lasting 1h 1m. The incident has been resolved; the full update timeline is below.
Affected components
US Admin APIUS Shopper/Storefront API
Update timeline
- investigating Mar 25, 2024, 02:34 PM UTC
We are investigating elevated errors affecting some customers in the US environment.
- identified Mar 25, 2024, 03:01 PM UTC
An issue has been identified and our engineering team is implementing a fix.
- monitoring Mar 25, 2024, 03:10 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 25, 2024, 03:36 PM UTC
This incident has been resolved.