Elastic Path incident

Increased Error Rates

Minor Resolved View vendor source →

Elastic Path experienced a minor incident on March 25, 2024 affecting US Admin API, lasting 3h 36m. The incident has been resolved; the full update timeline is below.

Started
Mar 25, 2024, 06:27 PM UTC
Resolved
Mar 25, 2024, 10:04 PM UTC
Duration
3h 36m
Detected by Pingoru
Mar 25, 2024, 06:27 PM UTC

Affected components

US Admin API

Update timeline

  1. investigating Mar 25, 2024, 06:27 PM UTC

    We are observing increased error rates in the US Region, mostly affecting the Inventories service. Our engineers are investigating.

  2. monitoring Mar 25, 2024, 06:53 PM UTC

    A fix has been implemented and the errors have now subsided. Our engineers are continuing to monitor the situation.

  3. resolved Mar 25, 2024, 10:04 PM UTC

    This incident has been resolved.