Elastic Path experienced a notice incident on April 19, 2024 affecting EU Admin API, lasting 3h 4m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 19, 2024, 01:51 PM UTC
From 13:05 to 13:10 UTC, we were alerted to increasing errors in the EU region. Impacted customers may have experienced failed requests in the EU region during this time period. We currently investigating this issue.
- investigating Apr 19, 2024, 02:27 PM UTC
The engineering team is continuing to investigate issues related to the increased errors during 13:05 to 13:10 (UTC) today.
- investigating Apr 19, 2024, 03:03 PM UTC
We're still investigating an issue with the increased errors during 13:05 to 13:10 (UTC) today
- identified Apr 19, 2024, 03:24 PM UTC
An issue has been identified and our engineering team is implementing a fix.
- monitoring Apr 19, 2024, 04:10 PM UTC
We are currently monitoring the situation, but please note that a permanent fix has not yet been implemented.
- resolved Apr 19, 2024, 04:55 PM UTC
This incident has been resolved.