Elastic Path experienced a critical incident on May 2, 2022 affecting US Admin API and EU Shopper/Storefront API, lasting 8m. The incident has been resolved; the full update timeline is below.
Affected components
US Admin APIEU Shopper/Storefront API
Update timeline
- investigating May 02, 2022, 02:50 PM UTC
We are getting reports of 500 errors when trying to connect to the API. We are currently investigating the issue with high priority.
- investigating May 02, 2022, 02:51 PM UTC
We are continuing to investigate this issue.
- resolved May 02, 2022, 02:59 PM UTC
The issue has now been resolved.