Elastic Path Outage History

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Elastic Path had 4 outages in the last 2 years totaling 31h 5m of downtime — averaging 0.2 incidents per month.

There were 4 Elastic Path outages since September 26, 2025 totaling 31h 5m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.elasticpath.com

Minor September 21, 2026

Degraded Performance — US Elevated Errors

Detected by Pingoru
Sep 21, 2026, 12:26 PM UTC
Resolved
Sep 21, 2026, 11:45 AM UTC
Duration
Timeline · 1 update
  1. resolved Sep 21, 2026, 12:26 PM UTC

    Between 11:45 and 11:49 UTC, a proportion of requests to the API in the US Region experienced elevated error rates. The affected requests in flight during this window either timed out or returned 5xx responses. The EU region was not affected.

Read the full incident report →

Minor May 4, 2026

Degraded Performance Publications - US only

Detected by Pingoru
May 04, 2026, 04:22 PM UTC
Resolved
May 05, 2026, 03:54 PM UTC
Duration
23h 32m
Affected: US Webhooks
Timeline · 3 updates
  1. investigating May 04, 2026, 04:22 PM UTC

    We are currently investigating this issue.

  2. monitoring May 05, 2026, 01:20 PM UTC

    A fix has been implemented and publications should now work normally. We are monitoring the results.

  3. resolved May 05, 2026, 03:54 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 19, 2026

Degraded performance - Elevated Errors

Detected by Pingoru
Mar 19, 2026, 04:42 PM UTC
Resolved
Mar 19, 2026, 04:56 PM UTC
Duration
14m
Affected: US Admin APIEU Admin API
Timeline · 2 updates
  1. monitoring Mar 19, 2026, 04:42 PM UTC

    A fix has been implemented and we are monitoring the results.

  2. resolved Mar 19, 2026, 04:56 PM UTC

    The incident has been resolved.

Read the full incident report →

Minor September 26, 2025

Elevated errors in the US region

Detected by Pingoru
Sep 26, 2025, 05:02 PM UTC
Resolved
Sep 27, 2025, 12:21 AM UTC
Duration
7h 18m
Affected: US Admin APIUS Shopper/Storefront APIUS Commerce ManagerUS Webhooks
Timeline · 3 updates
  1. investigating Sep 26, 2025, 05:02 PM UTC

    We are currently experiencing elevated errors in the US region Our engineers are currently investigating.

  2. identified Sep 26, 2025, 05:24 PM UTC

    The issue has been identified and our engineering team has implemented a temporary fix

  3. resolved Sep 27, 2025, 12:21 AM UTC

    This incident has been resolved.

Read the full incident report →