Eight Sleep incident

Data Processing Delay

Minor Resolved View vendor source →

Eight Sleep experienced a minor incident on November 20, 2020 affecting Data processing, lasting 14h 13m. The incident has been resolved; the full update timeline is below.

Started
Nov 20, 2020, 08:31 AM UTC
Resolved
Nov 20, 2020, 10:44 PM UTC
Duration
14h 13m
Detected by Pingoru
Nov 20, 2020, 08:31 AM UTC

Affected components

Data processing

Update timeline

  1. monitoring Nov 20, 2020, 08:31 AM UTC

    Data processing is delayed due to high error rates in core AWS services. A fix has been implemented and we are monitoring the situation as we recover.

  2. resolved Nov 20, 2020, 10:44 PM UTC

    This incident has been resolved.