Eight Sleep experienced a minor incident on October 25, 2021 affecting API, lasting 41m. The incident has been resolved; the full update timeline is below.
Affected components
API
Update timeline
- investigating Oct 25, 2021, 12:10 PM UTC
We are investigating an issue that is preventing access to the service for a portion of users.
- monitoring Oct 25, 2021, 12:44 PM UTC
A fix has been implemented, we are monitoring the results. Performance should be back within parameters.
- monitoring Oct 25, 2021, 12:51 PM UTC
We are continuing to monitor for any further issues.
- resolved Oct 25, 2021, 12:52 PM UTC
The service is operating normally for all users now.