Eight Sleep incident

Data Processing Delays - Sleep Data Affected

Major Resolved View vendor source →

Eight Sleep experienced a major incident on October 27, 2022 affecting Data processing, lasting 13h 43m. The incident has been resolved; the full update timeline is below.

Started
Oct 27, 2022, 12:42 PM UTC
Resolved
Oct 28, 2022, 02:25 AM UTC
Duration
13h 43m
Detected by Pingoru
Oct 27, 2022, 12:42 PM UTC

Affected components

Data processing

Update timeline

  1. investigating Oct 27, 2022, 12:42 PM UTC

    Our data processing infrastructure is running behind. No data has been lost and your data will be available soon.

  2. investigating Oct 27, 2022, 01:09 PM UTC

    We are continuing to investigate this issue.

  3. identified Oct 27, 2022, 01:09 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Oct 27, 2022, 01:25 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Oct 28, 2022, 02:25 AM UTC

    This incident has been resolved.