Eight Sleep incident

Data Processing Delays - Sleep Data Affected

Major Resolved View vendor source →

Eight Sleep experienced a major incident on March 26, 2024 affecting Data processing, lasting 14h 41m. The incident has been resolved; the full update timeline is below.

Started
Mar 26, 2024, 11:40 AM UTC
Resolved
Mar 27, 2024, 02:21 AM UTC
Duration
14h 41m
Detected by Pingoru
Mar 26, 2024, 11:40 AM UTC

Affected components

Data processing

Update timeline

  1. investigating Mar 26, 2024, 11:40 AM UTC

    Our data processing infrastructure is running behind. No data has been lost and your data will be available soon.

  2. identified Mar 26, 2024, 12:19 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 26, 2024, 09:40 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 27, 2024, 02:21 AM UTC

    All data for the previous day has been processed and should be visible in your account.