EGYM experienced a critical incident on October 6, 2023, lasting 1h 17m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Oct 06, 2023, 01:47 PM UTC
We have acknowledged an incident. We are investigating this currently. There is no need to notify us of this incident, we will inform you once the incident is resolved.
- resolved Oct 06, 2023, 03:04 PM UTC
The incident is now resolved. We have deployed a fix for the problem and the systems are now stable and under monitoring. Please bookmark support.egym.com and visit the site for answers to frequently asked questions concerning your EGYM eco-system and an overview of contact options.