EGYM incident

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Major Resolved View vendor source →

EGYM experienced a major incident on May 13, 2024, lasting 20m. The incident has been resolved; the full update timeline is below.

Started
May 13, 2024, 09:49 AM UTC
Resolved
May 13, 2024, 10:10 AM UTC
Duration
20m
Detected by Pingoru
May 13, 2024, 09:49 AM UTC

Update timeline

  1. investigating May 13, 2024, 09:49 AM UTC

    We have acknowledged an incident. We are investigating this currently. There is no need to notify us of this incident, we will inform you once the incident is resolved.

  2. resolved May 13, 2024, 10:10 AM UTC

    The incident is now resolved. We have deployed a fix for the problem and the systems are now stable and under monitoring. Please bookmark support.egym.com and visit the site for answers to frequently asked questions concerning your EGYM eco-system and an overview of contact options.