EGYM experienced a major incident on May 13, 2025, lasting 2h 6m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating May 13, 2025, 06:47 PM UTC
We have acknowledged an incident. We are investigating this currently. There is no need to notify us of this incident, we will inform you once the incident is resolved.
- investigating May 13, 2025, 07:14 PM UTC
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
- monitoring May 13, 2025, 07:33 PM UTC
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
- resolved May 13, 2025, 08:54 PM UTC
We think the impact from the issue is over.