EGYM incident

Member Dashboard feature of the Trainer App unavailable

Major Resolved View vendor source →

EGYM experienced a major incident on October 16, 2025, lasting 30m. The incident has been resolved; the full update timeline is below.

Started
Oct 16, 2025, 09:30 AM UTC
Resolved
Oct 16, 2025, 10:00 AM UTC
Duration
30m
Detected by Pingoru
Oct 16, 2025, 09:30 AM UTC

Update timeline

  1. resolved Oct 16, 2025, 02:55 PM UTC

    Issues with our Member Checkin service has caused partial outages, mainly impacting the Member Dashboard feature of the Trainer App, rendering it nonfunctional.