EGYM experienced a major incident on March 6, 2026, lasting 2h 8m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Mar 06, 2026, 07:55 PM UTC
We have acknowledged an incident. We are investigating this currently. There is no need to notify us of this incident, we will inform you once the incident is resolved.
- monitoring Mar 06, 2026, 09:04 PM UTC
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
- resolved Mar 06, 2026, 10:03 PM UTC
The incident is now resolved. We have deployed a fix for the problem and the systems are now stable and under monitoring. Please bookmark support.egym.com and visit the site for answers to frequently asked questions concerning your EGYM eco-system and an overview of contact options.