Eftsure had 34 outages in the last 2 years totaling 64h 36m of downtime — averaging 1.4 incidents per month.
There were 34 Eftsure outages since June 4, 2024 totaling 64h 36m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are currently investigating this issue.
We are continuing to investigate this issue.
This incident has been resolved.
Eftsure Portal and API experienced an unplanned outage.
Dear Eftsure users, We have identified a technical issue that is rendering the search bar within the 'Supplier Management' to intermittently not return the supplier you intend to be searching for. Our dev team are actively working on resolving it with utmost priority. Also when you are opening those suppliers the system might not retrieve supplier data for you to view. Thank you for your patience.
Hi Eftsure users, Please note that this issue has been resolved now. Thank you for your patience.
We are currently experiencing some technical issues and our developers are currently investigating the outage. We will update you once the outage has been resolved. Thank you for your patience and understanding.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
This incident has been resolved.
Please be aware that we are working on the refresh with the ABR website so that the GST status is up to date.
This issue has been resolved now and GST status is showing as expected.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
We are continuing to monitor, all services appear to be operational at this point in time
This incident has been marked as resolved by rolling back to our previous version before 9th of august.
Dear Eftsure Customers, We are currently experiencing a technical issue with the Bank Account Name matching with ABR website for Eftsure verified bank account details, which currently has resulted in more red thumbs with mismatched bank account names than usual. Current Status: Our engineering team is investigating the root cause of the problem. Next Steps: We are prioritising the resolution of this issue and are committed to restoring normal service levels as quickly as possible. We sincerely apologise for any disruption this incident may have caused to your operations. We appreciate your patience and understanding as we work to resolve this issue promptly.
This incident has been resolved.
Dear Eftsure customers, We regret to inform you that the 'Payment Review' section is currently experiencing issues where payment files aren't loading. Our team is actively investigating the issue and working diligently to restore normal service as quickly as possible.
This incident has been resolved.
We are experiencing intermittent outage on the portal and API. Currently investigating the issue.
We are continuing to investigate this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.