Eftsure experienced a minor incident on September 19, 2023 affecting Bank Overlay, lasting 1d 18h. The incident has been resolved; the full update timeline is below.
Affected components
Bank Overlay
Update timeline
- investigating Sep 19, 2023, 08:42 AM UTC
Some of our users are encountering issues with the verification status for payments on the NAB Connect page when using the Bank overlay. The reported workaround is to refresh the page multiple times until the verification status reappears.
- investigating Sep 19, 2023, 08:43 AM UTC
We are continuing to investigate this issue.
- resolved Sep 21, 2023, 03:33 AM UTC
This incident has been resolved.