Eftsure incident

Some NZ verified suppliers are showing as unverified

Major Resolved View vendor source →

Eftsure experienced a major incident on November 15, 2023 affecting Supplier Management, lasting 1h 2m. The incident has been resolved; the full update timeline is below.

Started
Nov 15, 2023, 04:50 AM UTC
Resolved
Nov 15, 2023, 05:53 AM UTC
Duration
1h 2m
Detected by Pingoru
Nov 15, 2023, 04:50 AM UTC

Affected components

Supplier Management

Update timeline

  1. investigating Nov 15, 2023, 04:50 AM UTC

    Dear Eftsure customers, We have identified an issue where some verified NZ suppliers are now showing as unverified. Our development team is investigating it with utmost priority to resolve it. Thank you for your patience and our sincere apologies for the inconvenience caused.

  2. resolved Nov 15, 2023, 05:53 AM UTC

    Our dev team has deployed a fix and now the NZ suppliers are showing as verified.