Eftsure incident

Intermittent Outage on Portal

Notice Resolved View vendor source →

Eftsure experienced a notice incident on June 4, 2024 affecting Supplier Portal/ Forms and Supplier Mailout and 1 more component, lasting 1h 2m. The incident has been resolved; the full update timeline is below.

Started
Jun 04, 2024, 12:46 AM UTC
Resolved
Jun 04, 2024, 01:49 AM UTC
Duration
1h 2m
Detected by Pingoru
Jun 04, 2024, 12:46 AM UTC

Affected components

Supplier Portal/ FormsSupplier MailoutBank OverlayAPIsDashboardSandboxSupplier OnboardingSupplier ManagementPayments ReviewReports

Update timeline

  1. investigating Jun 04, 2024, 12:46 AM UTC

    We are experiencing intermittent outage on the portal and API. Currently investigating the issue.

  2. investigating Jun 04, 2024, 01:15 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Jun 04, 2024, 01:15 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 04, 2024, 01:49 AM UTC

    This incident has been resolved.