Eftsure incident

Payment Review issue: payment file not loading and spinning.

Notice Resolved View vendor source →

Eftsure experienced a notice incident on June 13, 2024 affecting Payments Review, lasting 1h 52m. The incident has been resolved; the full update timeline is below.

Started
Jun 13, 2024, 11:56 PM UTC
Resolved
Jun 14, 2024, 01:49 AM UTC
Duration
1h 52m
Detected by Pingoru
Jun 13, 2024, 11:56 PM UTC

Affected components

Payments Review

Update timeline

  1. investigating Jun 13, 2024, 11:56 PM UTC

    Dear Eftsure customers, We regret to inform you that the 'Payment Review' section is currently experiencing issues where payment files aren't loading. Our team is actively investigating the issue and working diligently to restore normal service as quickly as possible.

  2. resolved Jun 14, 2024, 01:49 AM UTC

    This incident has been resolved.