Eftsure incident

Portal outage

Critical Resolved View vendor source →

Eftsure experienced a critical incident on August 8, 2024 affecting Supplier Portal/ Forms and Supplier Mailout and 1 more component, lasting 1h 44m. The incident has been resolved; the full update timeline is below.

Started
Aug 08, 2024, 10:17 PM UTC
Resolved
Aug 09, 2024, 12:01 AM UTC
Duration
1h 44m
Detected by Pingoru
Aug 08, 2024, 10:17 PM UTC

Affected components

Supplier Portal/ FormsSupplier MailoutBank OverlayAPIsDashboardSandboxSupplier OnboardingSupplier ManagementPayments ReviewReports

Update timeline

  1. investigating Aug 08, 2024, 10:17 PM UTC

    We are currently investigating this issue.

  2. monitoring Aug 08, 2024, 11:35 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 09, 2024, 12:01 AM UTC

    This incident has been resolved.