Eftsure incident

Service Outage

Critical Resolved View vendor source →

Eftsure experienced a critical incident on September 10, 2024 affecting Supplier Portal/ Forms and Supplier Mailout and 1 more component, lasting 14m. The incident has been resolved; the full update timeline is below.

Started
Sep 10, 2024, 05:43 AM UTC
Resolved
Sep 10, 2024, 05:58 AM UTC
Duration
14m
Detected by Pingoru
Sep 10, 2024, 05:43 AM UTC

Affected components

Supplier Portal/ FormsSupplier MailoutBank OverlayAPIsDashboardSupplier OnboardingSupplier ManagementPayments ReviewReportsDocument Library

Update timeline

  1. investigating Sep 10, 2024, 05:43 AM UTC

    We are currently experiencing some technical issues and our developers are currently investigating the outage. We will update you once the outage has been resolved. Thank you for your patience and understanding.

  2. investigating Sep 10, 2024, 05:52 AM UTC

    We are continuing to investigate this issue.

  3. investigating Sep 10, 2024, 05:57 AM UTC

    We are continuing to investigate this issue.

  4. resolved Sep 10, 2024, 05:58 AM UTC

    This incident has been resolved.