Eftsure incident

Supplier Management Search bar intermittently not returning the supplier

Minor Resolved View vendor source →

Eftsure experienced a minor incident on October 2, 2024 affecting Supplier Management, lasting 2h 29m. The incident has been resolved; the full update timeline is below.

Started
Oct 02, 2024, 03:13 AM UTC
Resolved
Oct 02, 2024, 05:43 AM UTC
Duration
2h 29m
Detected by Pingoru
Oct 02, 2024, 03:13 AM UTC

Affected components

Supplier Management

Update timeline

  1. identified Oct 02, 2024, 03:13 AM UTC

    Dear Eftsure users, We have identified a technical issue that is rendering the search bar within the 'Supplier Management' to intermittently not return the supplier you intend to be searching for. Our dev team are actively working on resolving it with utmost priority. Also when you are opening those suppliers the system might not retrieve supplier data for you to view. Thank you for your patience.

  2. resolved Oct 02, 2024, 05:43 AM UTC

    Hi Eftsure users, Please note that this issue has been resolved now. Thank you for your patience.