Eftsure incident

Bank Overlay temporarily out of service

Critical Resolved View vendor source →

Eftsure experienced a critical incident on December 3, 2024 affecting Bank Overlay, lasting 20h 46m. The incident has been resolved; the full update timeline is below.

Started
Dec 03, 2024, 04:22 AM UTC
Resolved
Dec 04, 2024, 01:08 AM UTC
Duration
20h 46m
Detected by Pingoru
Dec 03, 2024, 04:22 AM UTC

Affected components

Bank Overlay

Update timeline

  1. identified Dec 03, 2024, 04:22 AM UTC

    We have identified that the bank overlay is currently pointing to the dev environment. Our dev team are looking into it with utmost priority to fix it. Apologies for the inconvenience and thank you for your comprehension.

  2. identified Dec 04, 2024, 01:08 AM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Dec 04, 2024, 01:08 AM UTC

    This incident has been resolved.