Eftsure incident

Technical Issue when using default template for NZ suppliers when using the 'Payment Review'.

Eftsure experienced a minor incident on March 20, 2025 affecting Payments Review, lasting 22h 25m. The incident has been resolved; the full update timeline is below.

Started: Mar 20, 2025, 02:16 AM UTC
Resolved: Mar 21, 2025, 12:41 AM UTC
Duration: 22h 25m
Detected by Pingoru: Mar 20, 2025, 02:16 AM UTC

Affected components

Payments Review

Update timeline

identified Mar 20, 2025, 02:16 AM UTC

Dear Eftsure Customer, We have identified a technical issue with the NZ payment review when using our default template. Our development team are looking into it with utmost priority and a fix should be deployed very soon. Apologies for the inconvenience and thank you for bearing with us.
resolved Mar 21, 2025, 12:41 AM UTC

Dear Eftsure customer, Just letting you know that this issue has been fixed now and the NZ Payment review is up and running fine now. Thank you for your patience.