eero incident

Some Insight dashboards are experiencing performance degradation

Minor Resolved View vendor source →

eero experienced a minor incident on March 23, 2025 affecting eero Insight, lasting 2d 23h. The incident has been resolved; the full update timeline is below.

Started
Mar 23, 2025, 12:00 AM UTC
Resolved
Mar 25, 2025, 11:11 PM UTC
Duration
2d 23h
Detected by Pingoru
Mar 23, 2025, 12:00 AM UTC

Affected components

eero Insight

Update timeline

  1. investigating Mar 25, 2025, 10:55 PM UTC

    Database performance degradation is causing some eero Insight dashboards to load slowly or timeout.

  2. identified Mar 25, 2025, 10:56 PM UTC

    The team has established the root cause and is working on restoring full functionality to all affected areas.

  3. resolved Mar 25, 2025, 11:11 PM UTC

    This incident has been resolved.