eero incident

Some Insight dashboards are unavailable for some users

Major Resolved View vendor source →

eero experienced a major incident on March 27, 2025 affecting eero Insight, lasting 3d 5h. The incident has been resolved; the full update timeline is below.

Started
Mar 27, 2025, 04:32 PM UTC
Resolved
Mar 30, 2025, 10:29 PM UTC
Duration
3d 5h
Detected by Pingoru
Mar 27, 2025, 04:32 PM UTC

Affected components

eero Insight

Update timeline

  1. investigating Mar 27, 2025, 04:32 PM UTC

    We are currently investigating an issue affecting a single dashboard. All other services remain operational.

  2. identified Mar 28, 2025, 03:43 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Mar 30, 2025, 10:29 PM UTC

    This incident has been resolved, all dashboards are operational.