Edlink incident

Dashboard not loading ~10 minutes

Minor Resolved View vendor source →

Edlink experienced a minor incident on March 5, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Mar 05, 2025, 10:41 PM UTC
Resolved
Mar 05, 2025, 10:16 PM UTC
Duration
Detected by Pingoru
Mar 05, 2025, 10:41 PM UTC

Update timeline

  1. resolved Mar 05, 2025, 10:41 PM UTC

    Issue: - We updated our Kubernetes HTTP route configuration at approximately 4:16pm CT. - This route configuration was slightly out of date and contained an invalid "catchall" route that used to route traffic to the Edlink Dashboard. - The issue was identified and fixed at approximately 4:26pm CT. Impact: - This issue only affected the Edlink Dashboard, not our API, SSO, Widgets, Upload, Data Pipeline or other related services. - It was likely not noticed by many users as it would only have impacted people who were attempting to load the dashboard in a new tab or window. - If you already had a dashboard page open, it would have continued to work uninterrupted (as our API was unaffected).