Edgenuity incident

Global AWS Outage Impacting Multiple Products and Features

Major Resolved View vendor source →

Edgenuity experienced a major incident on October 20, 2025 affecting Imagine Edgenuity and Imagine MyPath K-12 and 1 more component, lasting 7h 25m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 04:44 PM UTC
Resolved
Oct 21, 2025, 12:09 AM UTC
Duration
7h 25m
Detected by Pingoru
Oct 20, 2025, 04:44 PM UTC

Affected components

Imagine EdgenuityImagine MyPath K-12Imagine Instructional ServicesImagine EdgeEXImagine OdysseywareImagine Purpose K-5Imagine+ Assessment

Update timeline

  1. investigating Oct 20, 2025, 04:44 PM UTC

    We are aware of the global AWS outage currently affecting multiple technology platforms. While Imagine Learning’s core platforms remain stable and fully operational, some third-party tools that integrate with our products — including ClassLink, Clever, and certain assessment services — may experience intermittent disruptions. We are monitoring the situation closely and will post updates here if anything changes. Thank you for your patience as we navigate this broader cloud infrastructure issue.

  2. resolved Oct 21, 2025, 12:09 AM UTC

    We have confirmed with our third-party vendors that all systems are operating normally. Users may now resume activities without issue.