Edgenuity incident

Imagine Edgenuity, Imagine EdgeEX - Students and Educators Cannot Log In

Major Resolved View vendor source →

Edgenuity experienced a major incident on January 19, 2026 affecting Imagine Edgenuity and Imagine Instructional Services and 1 more component, lasting 1h 36m. The incident has been resolved; the full update timeline is below.

Started
Jan 19, 2026, 10:15 PM UTC
Resolved
Jan 19, 2026, 11:52 PM UTC
Duration
1h 36m
Detected by Pingoru
Jan 19, 2026, 10:15 PM UTC

Affected components

Imagine EdgenuityImagine Instructional ServicesGiant CampusImagine EdgeEXIgnitia Virtual AcademyImagine Learning Excellence AcademyPark City Independent

Update timeline

  1. investigating Jan 19, 2026, 10:15 PM UTC

    Our team is actively investigating an issue impacting users of Imagine Edgenuity, Imagine EdgeEX. Students and Educators cannot log in to Imagine Edgenuity and Imagine EdgeEX We apologize for the inconvenience and will provide an update soon.

  2. identified Jan 19, 2026, 11:48 PM UTC

    Our team has identified the cause of the issue and are preparing to deploy a solution. We will continue to update progress.

  3. resolved Jan 19, 2026, 11:52 PM UTC

    We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.