Edgenuity incident

Imagine Edgenuity - Teachers Cannot Download Student Uploaded Assignments

Minor Resolved View vendor source →

Edgenuity experienced a minor incident on April 1, 2026 affecting Imagine Edgenuity and Imagine Instructional Services and 1 more component, lasting 5h 46m. The incident has been resolved; the full update timeline is below.

Started
Apr 01, 2026, 04:03 PM UTC
Resolved
Apr 01, 2026, 09:50 PM UTC
Duration
5h 46m
Detected by Pingoru
Apr 01, 2026, 04:03 PM UTC

Affected components

Imagine EdgenuityImagine Instructional ServicesBrightspire Virtual SchoolsGiant CampusIgnitia Virtual AcademyImagine Learning Excellence AcademyPark City IndependentImagine Purpose 6-12

Update timeline

  1. investigating Apr 01, 2026, 04:03 PM UTC

    Our team is actively investigating an issue impacting users of Imagine Edgenuity, Teachers cannot download student uploaded assignments. We apologize for the inconvenience and will provide an update soon.

  2. identified Apr 01, 2026, 04:05 PM UTC

    Our team has identified the cause of the issue and are preparing to deploy a solution. We will continue to update progress.

  3. monitoring Apr 01, 2026, 07:41 PM UTC

    Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.

  4. resolved Apr 01, 2026, 09:50 PM UTC

    We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.