Echobox incident

Instagram Link Sticker Stories are not being posted

Minor Resolved View vendor source →

Echobox experienced a minor incident on September 15, 2025 affecting Echobox Social, lasting 55m. The incident has been resolved; the full update timeline is below.

Started
Sep 15, 2025, 07:09 AM UTC
Resolved
Sep 15, 2025, 08:05 AM UTC
Duration
55m
Detected by Pingoru
Sep 15, 2025, 07:09 AM UTC

Affected components

Echobox Social

Update timeline

  1. identified Sep 15, 2025, 07:09 AM UTC

    Instagram is currently experiencing difficulties with their API, which third-parties (like Echobox) integrate with. This may lead to issues with posting Link Sticker Stories. We have contacted Instagram and hope they resolve their issue soon. We are monitoring the situation and apologize for any inconvenience caused.

  2. investigating Sep 15, 2025, 07:09 AM UTC

    We are currently investigating this issue.

  3. investigating Sep 15, 2025, 07:15 AM UTC

    Instagram is currently experiencing difficulties with their API, which third-parties (like Echobox) integrate with. This may lead to issues with posting Link Sticker Stories. We have contacted Instagram and hope they resolve their issue soon. We are monitoring the situation and apologize for any inconvenience caused.

  4. monitoring Sep 15, 2025, 07:22 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Sep 15, 2025, 08:05 AM UTC

    This incident has been resolved.