Echobox experienced a notice incident on October 28, 2025 affecting Echobox Social, lasting 22h 47m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 28, 2025, 06:55 PM UTC
Facebook is currently experiencing API issues that is causing difficulties when reconnecting pages. We’re currently working on resolving this matter.
- identified Oct 28, 2025, 08:58 PM UTC
Facebook is currently experiencing API issues that is causing difficulties when reconnecting pages. We’re currently working on resolving this matter, if you are struggling to reconnect your Facebook page please ensure you have the full permissions to manage the page.
- monitoring Oct 29, 2025, 04:51 AM UTC
Facebook has changed - without advance warning - its permission structure for page connections. When reconnecting pages, please ensure you have "Manage" permissions
- resolved Oct 29, 2025, 05:43 PM UTC
This incident has been resolved.